Boutique hotel management
We run your hotel.
You keep your earnings.
Tech-enabled boutique hotel management for California owners — built on radical transparency and a flat 10% fee. No reserve accounts. No hidden markups. No surprises.
Already operating boutique hotels across Santa Barbara, South Lake Tahoe, Solvang, and Santa Cruz — for properties we own and for outside investors alike. Backed by GTB Group, the firm behind some of California's most thoughtful hospitality conversions.
The honest pitch
Their fee looks small. The bill doesn't.
Traditional hotel management companies advertise a low base fee — usually just 3–5% of revenue. Then the real costs arrive: a full GM and front-desk payroll, separately licensed software and tech, and a stack of pass-through charges layered on top.
Add it all up and a 10–30 room hotel can pay far more than 10% all-in — often enough that, after staffing and fees, it makes almost nothing. ZenStay's 10% is genuinely all-in: it replaces the GM, the front desk, customer service, and the software, with nothing billed on the side.
How we do it better
One model. Six advantages.
One flat, all-in fee
10% of gross revenue. No tiers, no add-on charges, no surprise line items.
Your money stays yours
We never hold a reserve account. Earnings hit your bank account two business days after each stay.
Every expense, pre-approved
You're notified of all costs before they're incurred. Nothing is spent without your knowledge.
Front-desk-less hospitality
Self check-in and 24/7 remote support replace on-site GM and front-desk cost — without losing the guest experience.
Boutique repositioning
We turn tired or underused properties into design-forward, higher-ADR hotels guests seek out.
Tech runs the back office
Automated check-in, dynamic pricing, messaging, and live reporting — at a fraction of a full team's cost.
Total transparency
Where every dollar goes.
We charge 10% of gross revenue — total. Here's exactly how that splits, and what stays with you.
5% — Technology & Automation
Booking and property-management software, smart check-in automation, dynamic pricing, guest messaging, and live reporting that keep your hotel running and earning.
5% — Hospitality & Operations
Everything a GM, front-desk staff, and customer-service team would do — guest communication, 24/7 support, turnover and maintenance coordination — without a full on-site payroll.
That's the entire management fee. 10%, split evenly between the technology that runs your hotel and the people who care for your guests.
What “transparent” actually means
No reserves. No markups. No surprises.
No reserve accounts
We never hold your funds. Your revenue moves through your own bank account — not ours.
Payouts in 2 business days
After each guest checks out, your share is remitted within two business days. Not monthly. Not "eventually."
Expenses disclosed up front
Cleaning, supplies, repairs — you understand and approve every cost before it happens. No bundled markups.
One number to remember
10%. If you can't trace a charge back to that fee or a pre-approved expense, something's wrong — and we'll make it right.
Side by side
ZenStay vs. traditional management.
| ZenStay | Traditional hotel manager | |
|---|---|---|
| Headline fee | Flat 10% of gross — all-in | 3–5% base fee |
| GM & front-desk payroll | Included | Billed on top — full salaries |
| Software & technology | Included | Licensed & charged separately |
| Other pass-through fees | None | Common (accounting, procurement, etc.) |
| True all-in cost | 10% — period | Often far higher for small hotels |
| Result for a 10–30 room hotel | Stays profitable | Margins often disappear |
| Your funds & payout | Your bank account, 2 days after each stay | Their account, periodic distributions |
Getting started
Four steps to a better-run hotel.
Talk to us
A quick call to understand your hotel, your market, and your goals.
We set it up
Listings, distribution, pricing, automation, and guest systems — handled.
We host your guests
Self check-in, 24/7 support, and turnovers, fully managed.
You get paid
Earnings to your bank account two business days after each stay, with a clear breakdown every time.
★★★★★
“The transparency sold me. I see every expense before it happens and I'm paid within days of each stay.”
★★★★★
“The ADR lift was real — and I finally feel like a partner in my own hotel rather than an afterthought.”
Let's talk
Ready to earn more —
and finally see where every dollar goes?
A flat 10%, your own bank account, and full transparency from day one.